Cloud Server Administrator

Overview

MSD is seeking a Cloud Administrator to oversee the District’s Microsoft Azure and Oracle Cloud environments. Duties include administering, configuring, implementing and maintaining the systems that comprise the cloud platforms of the District. The role involves assisting in the establishment and implementation of standards for cloud operations according to District policies and specifications, diagnosing and troubleshooting server, networking, and cloud services issues, managing alerts and reports for backups and patching, monitoring system health, ensuring security requirements are satisfied, and managing server optimization to reduce capital expenditures.

• Participate in architectural discussions to ensure solutions are designed for successful deployment, security, and high availability of the District’s cloud assets.
• Assist in the migration of existing systems from premise-based to Cloud-based instances.
• Perform regular system monitoring, troubleshooting, and repair of any identified or end‑user‑reported issues.
• Configure and maintain virtual servers per business requirements.
• Update and maintain network diagrams. Document all systems administration configuration processes and installation procedures.
• Provide technical support for our Cloud implementations as well as integrations with other cloud‑based applications.
• Assist with incident response and investigations related to outages or data breaches, including documentation, mitigation, remediation, and corrective action plans.
• Monitor server and application performance and resource utilization to manage costs and assist with forecasting resource needs.
• Schedule, plan, and perform system upgrades in Test, Development, and Production environments.

• May perform additional duties as delegated by a supervisor.
• After‑Hours Work:
  Requires availability to work after regular business hours (evenings, nights, weekends) for implementing system changes, updates, and maintenance activities to minimize disruption to business operations and ensure system stability.
• On‑Call Duty:
  Participate in a rotational on‑call schedule to provide technical support outside regular business hours, including evenings, nights, weekends, and holidays.
• Response Requirements:
  Must be available to respond promptly to urgent issues, critical situations, and system alerts during on‑call periods.
• Troubleshooting & Incident Response:
  Identify, diagnose, and resolve technical problems, including system failures, security incidents, and application bugs.
• Compensation:
  Compensation for on‑call hours and after‑hours work will be provided in accordance with Civil Service requirements and company policies, including overtime pay for non‑exempt employees.

• Stationary Position:
  Occasionally
• Move/Traverse:
  Occasionally
• Stationary Position/Seated:
  Constantly
• Transport/Lifting:
  Rarely
• Transport/Carrying:
  Rarely
• Exerting Force/Pushing:
  Rarely
• Exerting Force/Pulling:
  Rarely
• Ascend/Descend:
  Rarely
• Balancing:
  Rarely
• Position Self/Stooping:
  Rarely
• Position Self/Kneeling:
  Rarely
• Position Self/Crouching:
  Rarely
• Position Self/Crawling:
  Rarely
• Reaching:
  Rarely
• Handling:
  Occasionally
• Grasping:
  Occasionally
• Feeling:
  Rarely
• Communicate/Talking:
  Constantly
• Communicate/Hearing:
  Constantly
• Repetitive Motions:
  Frequently
• Coordination:
  Frequently

• Extreme cold:
  Rarely
• Extreme heat:
  Rarely
• Humidity:
  Rarely
• Wet:
  Rarely
• Noise:
  Occasionally
• Hazards:
  Rarely
• Temperature Change:
  Rarely
• Atmospheric
  
  Conditions:
  
  Rarely
• Vibration:
  Rarely

• Bachelor’s degree from a recognized college or university with major courses in computer science, business, engineering or related field OR an equivalent mix of education and experience.
• Three (3) years of experience in maintaining cloud servers, storage, and infrastructure environmental components.
• Three (3) years of experience in Azure Cloud environment, server technologies and administration tools for:
• Microsoft Windows server OS
• O365
• Linux
• IBM AIX technologies and SAN
• NAS
• Tape management
• Security and patch management tools
• UPS
• Other environmental components

• 3+ years of experience…