Technical Support Level
Listed on 2026-02-28
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IT/Tech
Technical Support, IT Support, Network Administrator, Hardware Engineer
Location: St. Louis
Provide infrastructure, network, switches, routers, telecommunication, servers. support. Subject area expert on video conference system operation and support. Provide next level expertise for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, web meeting)
General DescriptionAbility to work alone, and within a team. Must be driven to follow standards to deliver local site support.
Requirements/Must Have- Troubleshoot terminal servers
- Support thin clients
- Crimp patch cables
- Update code on network switches
- Troubleshoot servers
- Support mobile devices
- Create documentation and procedures
Knowledge of help desk software (Service Now) preferred, but not required. Network and server knowledge required, certification not required.
Additional InformationKnowledge of help desk software (Service Now) preferred, but not required. Network and server knowledge required, certification not required.
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