Analyst, IT​/Tech, Data Analyst

Eligible Work Locations:
St. Louis, Missouri, United States

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world''s most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT''s culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.

As an IT Analyst on the Recurring Revenue Delivery team, you’ll put your functional and technical skills to work supporting both custom WWT applications and key third‑party software. In this role, you’ll be a critical partner in keeping our Recurring Revenue business processes running smoothly and evolving effectively. You’ll build a strong understanding of our systems, data, architecture, and workflows, and use that expertise to drive meaningful impact.

Success in this position depends on collaboration. You’ll work closely with leadership, architects, product owners, and cross‑functional IT and business teams to design solutions, solve problems, and strengthen the applications that power our operations.

• Gather and document functional requirements in partnership with stakeholders and product owners.
• Develop functional design documents that align system capabilities with business needs.
• Collaborate with product owners and developers to implement solutions based on defined designs.
• Analyze existing applications and business/IT processes to validate requirements and identify improvement opportunities.
• Create & maintain accurate documentation of designs, workflows, and user requirements.
• Conduct functional and regression testing and support user acceptance testing.
• Support and troubleshoot production issues, identifying trends for proactive improvement.
• Mentor associate analysts and promote knowledge sharing across the team.
• Participate in Agile ceremonies, contributing to continuous refinement and delivery.
• Continue learning WWT’s business and technical landscape to support evolving solutions.

• 3+ years in a relevant field, or an equivalent mix of education, training, and hands‑on experience.
• Proficiency with SQL, Postgre
  
  SQL, and/or Mongo
  
  DB for querying and working with data.
• Ability to read & understand JSON/XML
• Skilled at capturing business needs and translating them into clear technical requirements.
• Strong analytical & problem-solving abilities to troubleshoot incidents
• Proven ability to identify inefficiencies and recommend enhancements.
• Clear, effective communicator with both technical and non‑technical audiences.
• Ability to communicate complex ideas clearly and concisely
• Experience contributing to planning and execution of IT delivery team projects
• Experience using AI tools to facilitate their job responsibilities
• Self‑motivated, organized, and able to manage multiple priorities.
• Comfortable working in evolving environments with shifting technologies and requirements.

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