IT Applications Manager; SAP

Position: IT Applications Manager (SAP)
Location: St. Louis

Position Summary
: The IT Applications Manager (SAP) is responsible for the strategic oversight, implementation, management, and optimization of SAP applications within the organization. This role involves leading a team of professionals to ensure SAP systems are efficiently supporting business processes, improving operational efficiency, and ensuring system integrity and security. The IT Applications Manager (SAP) will work closely with other IT and business teams to align SAP capabilities with business objectives, provide support, and ensure continuous improvement.

Essential Duties and Responsibilities
: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SAP Application Management:

• Oversee the implementation, configuration, and management of SAP systems (e.g., SAP S/4
  
  HANA, SAP ECC, SAP FICO, SAP MM, SAP SD, SAP HR, etc.).
• Ensure the SAP environment runs optimally, providing support for day-to-day operational issues and troubleshooting.
• Collaborate with business units to align SAP solutions with organizational goals.
• Manage SAP upgrades, patches, and system enhancements.

Team Leadership and Development:

• Lead, mentor, and develop a team of SAP specialists, providing guidance on best practices, troubleshooting, and continuous improvement.
• Foster collaboration across cross-functional teams to address business needs and optimize SAP functionality.

Process Optimization and Continuous Improvement:

• Identify opportunities to streamline business processes and improve system functionality.
• Drive process improvements through the integration of SAP solutions.
• Analyze performance and suggest enhancements to improve the efficiency and scalability of the SAP environment.

Project Management:

• Lead and manage SAP-related projects, ensuring timely and successful implementation of new modules, functionalities, and updates.
• Prepare and maintain project plans, budgets, and resource allocations.
• Coordinate with vendors, third-party consultants, and internal stakeholders for project delivery.

Security and Compliance:

• Ensure the security and integrity of the SAP environment, including user access, data privacy, and compliance with industry regulations.
• Implement best practices for SAP security and ensure all systems are compliant with company policies and standards.

Support and Troubleshooting:

• Provide second-line support for SAP-related issues, coordinating with other IT departments and external vendors as necessary.
• Resolve complex technical issues related to SAP functionality, performance, and integration.

Reporting and Documentation:

• Develop and maintain documentation on SAP configurations, processes, and troubleshooting guides.
• Prepare regular reports on system performance, project status, and other key metrics for senior management.

Competencies: To perform the job successfully, an individual should demonstrate the following.
Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Planning & Organization -Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Utilizes internal ticketing and project management tools to organize and prioritize tasks.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts…