Vice President; VP Identity & Access Management; IAM

Anticipated End Date

Staff Vice President (VP) Identity & Access Management (IAM)

Staff Vice President of Technology in Information Security Identity and Access Management (IAM) responsible for executing IAM strategy, program directives, policy development, and enforcement. The role develops mechanisms to identify, evaluate, and mitigate enterprise‑wide information risks while maintaining compliance, regulatory, and risk posture alignment. The position leads the Access Operations Center (AOC), Authentication and Directory Services, Identity Services, RACF Security, and managerial staff for Elevance Health and subsidiaries.

May be located in any Elevance Health PulsePoint office, preferably Indianapolis, IN;
Atlanta, GA;
Mason, OH;
Richmond, VA;
Norfolk, VA; or Woodland Hills, CA. The role requires in‑office presence at least 3 days per week. Candidates outside a reasonable commuting distance may be considered only with an accommodation as required by law.

The Staff Vice President of IAM leads enterprise IAM strategy and operations, ensuring reliable, secure access services aligned with business and regulatory requirements.

12 direct reports / 100+ total FTEs

• Maintain and execute a comprehensive enterprise IAM strategy.
• Serve as the leader responsible for operations, reliability, availability, maintenance and performance of directories, authentication protocols, and related technologies in a high‑volume production environment.
• Ensure all IAM processes are designed, built, and executed in accordance with leading practices.
• Drive large strategic and transformative projects to successful completion.
• Ensure Logical Access and related audit controls are executed and properly evidenced to HIPAA, SOX, and SOC audit standards.
• Oversee the roll‑out and deployment of new features to facilitate fast growth.
• Demonstrate excellent knowledge of information, identity, access, cyber security, and technology risk concepts, with a strong ability to articulate those risks in business terms.
• Lead the design and development of scalable IAM platform solutions that align with cyber security strategy, accepted best practices, business requirements, policies, and Information Security standards.
• Experience with, and understanding of, modern authentication methods including LDAP, SAML, OAUTH2, OpenID Connect, and WebAuthN.
• Establish a continual service improvement plan and improve overall IAM service, focusing on operational, process and resource efficiency.
• Support documentation processes necessary to assure that new IT systems meet the organization’s information security, audit, compliance, and regulatory requirements.
• Establish and produce key performance metrics that provide visibility into the performance of IAM operations and the effectiveness of IAM controls.
• Change Management – act as gatekeeper of production to maximize stability and drive down change‑related issues.
• Proven experience in incident/problem management.
• Drive results in the execution and delivery of initiatives and processes.

Bachelor’s degree in Information Technology or related discipline and 15+ years of experience leading project teams and directing professional exempt employees. At least 5 years in security management required. Current or recent knowledge and experience of the latest IAM technologies and related best practices strongly preferred. Advanced degrees and certifications preferred.

• Current or recent knowledge and experience of the latest IAM technologies and related best practices strongly preferred.
• Expert knowledge of one or more specific technologies, and a broad understanding of the primary areas of a major corporate IT function.
• Good understanding of business operations.
• Demonstrated ability to motivate, coach, counsel and train staff.
• Effective communication skills, including facilitation, consultation, negotiation, persuasion and ability to prepare and deliver presentations to senior management.
• Ability to communicate with customers about technical issues in non‑technical terms.
• Understands the business…