Director - Microsoft Digital Workplace; Global Service Provider

Job Responsibilities

• Engage as a trusted C-suite advisor to shape and advance Microsoft Digital Workplace transformation opportunities in partnership with WWT account and services sales teams, with an emphasis on Pharma, Utilities, Financial Services or Insurance
• Collaborates with a team of architects, providing technical guidance, career development, and fostering a collaborative environment.
• Architectural Governance:
  Establishes and enforces architectural standards and best practices across the organization, ensuring consistency and quality in technical solutions.
• Leads efforts to introduce and adopt new technologies, tools, and frameworks that enhance the company’s digital workplace architecture capabilities.
• Works closely with senior leadership, engineering, and product teams to ensure that architecture is aligned with broader business strategies.
• Identifies architectural risks and develop mitigation strategies to ensure the successful delivery of solutions.
• Drives continuous improvement of architectural processes, tools, and frameworks, ensuring the organization remains at the forefront of technological innovation.
• Represents the organization as a thought leader in architecture, contributing to industry conferences, publications, and client engagements.
• Experience working within segments of WWT’s Global Service Provider (GSP) business – TBX (Telco Buy), Telecommunications, CSP (Communications Service Providers), Media, Entertainment & Gaming.

• Analyzing current digital workplace systems and tools for clients, including collaboration platforms, knowledge management systems, active directory, cloud storage and file sharing, virtual desktop infrastructure (VDI), and analytics and reporting tools.
• Creation of roadmaps for digital workplace transformation.
• Aligning digital initiatives with overall business objectives and recommending suitable technologies and platforms.
• Designing rollout plans for new digital tools and processes.
• Developing change management strategies related to the adoption of workplace technologies.
• Researching and evaluating various digital workplace solutions.
• Conducting vendor comparisons based on client requirements and communicating that to stakeholders.
• Regularly communicating with leadership about project progress.
• Ability to communicate to M&A clients about digital workplace solutions.
• Ability to scope client engagements around Microsoft digital workplace solutions. This includes developing statements of work and staffing models.

Bachelor’s Degree required;
Master’s degree preferred

A minimum of 15 years of progressive experience in a related field required

Up to 25% of the time Domestic Travel

• Deep expertise in modern workplace architectural practices, including cloud-native architectures, M365, Teams Voice, Active Directory, and Dev Ops practices.
• Extensive experience in leading and developing high-performing teams of architects, with a focus on mentoring and professional growth.
• Ability to align architectural decisions with business strategy, balancing technical innovation with business outcomes.
• Exceptional communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Experience working in a collaborative, cross-functional environment, with the ability to drive alignment across multiple teams and stakeholders.
• In-depth knowledge of industry trends, emerging technologies, and competitive landscape in technology consulting and architecture.
• Strong problem-solving abilities, with a track record of resolving complex architectural challenges and driving successful project outcomes.
• Expertise in architecture tools and platforms, including cloud platforms, CI/CD pipelines, and infrastructure-as-code frameworks.

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Travel: 20%

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $225,000 - $250,000 annually. Actual salary will be based on…