SMS Chat QA Lead

Not eligible for C2C

Location:

Remote - Must reside in US

SMS Chat QA Lead

6+ month with potential to Convert or Extend

Candidates must be legally authorized to work in the US without sponsorship. Must reside in the US

• Strong Communications Skills
  • must have experience working in the Agile framework
  • must work with Product Manager, Scrum Master and Dev Lead to understand requirements
  • must work with teams of QA testers
  • must be able to identify and escalate issues quickly and to the right teams
• Strong Leadership Skills
  • must be able to create Testing Strategy for PI, broken down into test plan for sprint work
  • must be able to train new QA testers on Chat / Initialization testing methodology
  • must be able to delegate work to QA testers and troubleshoot their testing issues
  • must be able to extract reports from various testing tools
• Strong Testing Skills
  
  – Experience with :
  • Chat/SMS testing
  • IVR Requirements/Data Mapping and estimating work effort
  • Identifying the IVR conditions for requesting test data
  • Requesting test data, preparing data and validating testing data using postman/Soap UI
  • Identifying test cases from requirements
  • Writing and executing test cases in TOSCA & Cyara
• Basic Knowledge of the following AWS services:
  • AWS console
  • DynamoDB
  • API Gateway
  • SNS
  • SQS
  • Lex
  • Cloud Watch Logs
  • AWS CLI
• Test Management Tools (in order of importance)
  • Jira
  • Postman/Soap UI
  • Cyara automation
  • Tosca
  • Git Lab
  • AWS Connect Lambda testing
  • Experience in Lambda test automation
  • qTest