Directory Services Support Engineer

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ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.

ROLE

SUMMARY:



You will need to be a highly skilled and motivated to join our global Active Directory Support team. The ideal candidate will have extensive experience in Active Directory, Entra , Domain Controller support, Windows OS support, Quest administration and tooling, Patch management, and Power Shell.

WHAT YOU'LL BE DOING:

• Providing support for Active Directory and Entra , ensuring the stability and security of the directory services.
• Running and maintaining Domain Controllers, including installation, configuration, troubleshooting, and decommissioning.
• Providing Windows OS support, addressing issues related to Active Directory integration and performance.
• Deploying, configuring and troubleshooting Quest tools for Active Directory administration, migration, reporting, and auditing tasks.
• Implementing and running Patch management processes to ensure systems are up-to-date and secure.
• Collaborating with global teams to ensure consistent and efficient Active Directory operations across all regions.
• Monitoring and responding to incidents and service requests, providing timely and effective resolutions.
• Developing and maintaining documentation for Active Directory processes, procedures, and configurations.
• Participating in on-call rotations to provide 24/7 support for critical Active Directory issues.
• Designing, developing, and maintaining Power Shell scripts to automate monitoring, reporting, and management tasks within the Active Directory and Entra .

WHAT YOU'LL BRING:

• Proven track record in administering and resolving issues within Active Directory and Entra  across complex, large-scale global infrastructures.
• Support for Domain Controllers and Windows operating systems, administration of Quest tools, and management of patching processes.
• Demonstratable expertise in Power Shell scripting and automation, with the ability to design, implement, and refine scripts that streamline complex administrative tasks within Active Directory and Entra .
• Comprehensive understanding of Group Policy Management, with the ability to design, implement, and troubleshoot GPOs.
• Strong knowledge of Identity and Access Management (IAM): experience with principles and practices for managing user identities, authentication protocols, and access controls within hybrid or cloud-integrated environments.
• Expertise in troubleshooting and root cause analysis: advanced diagnostic skills to resolve complex issues related to replication, authentication failures, DNS integration, and trust relationships in multi-site infrastructures.
• Experience with security best practices: proficiency in monitoring and remediating security vulnerabilities, implementing least privilege access models, and auditing directory changes for compliance and risk mitigation.
• Familiarity with backup and disaster recovery strategies: skill in designing and executing robust backup, restore, and recovery plans for Active Directory.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.