Hotel Front Desk​/Guest Service Rep

Overview

Guest Service Representative / Front Desk at Raymond Management Company. Starting Salary Range: $15.00-$16.00/hour or more based on experience. Wage Increases:
New hires can earn wage increases at 30, 60, 90 days & 6 months.

Employment Type:

Full-Time. Final date to receive applications:
December 31, 2025. Lee abajo para ver en español.

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? We’re looking for a Guest Service Representative to join our Front Desk team!

• Team Culture: We work as a team and take pride in supporting each other every day
• Training and Growth: We provide on-the-job training and support career growth within the company
• Employee Recognition: We celebrate achievements and recognize the hard work of our team members
• Benefits For All Teammates: Paid vacation, sick, bereavement, & jur y duty
• Holidays paid at time & ½ when worked
• Travel with hotel room discounts
• Teammate referral bonuses
• Paid time off to volunteer in your community
• Employee Assistance Program with mental health resources

• Additional Benefits For Full-Time Teammates: Affordable health, dental, & vision plans for you and your family
• Low-cost accident, critical illness, & hospital coverage
• Flexible spending plans options
• 401(k) retirement plans with company contribution

• Serve as the first point of contact for our guests, creating a positive and welcoming experience.
• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

• A friendly, positive attitude with strong customer service skills.
• Ability to multitask and work well in a fast-paced environment.
• Strong communication skills and a professional approach to solving guest concerns.
• Basic computer skills and the ability to stand for extended periods.
• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you re ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and well being.

¿ Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido?
¿ Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción!

• Cultura de equipo
  :
  Trabajamos en equipo y nos apoyamos mutuamente cada día.
• Capacitación y crecimiento
  :
  Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
• Reconocimiento a los empleados
  :
  Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo.
• Beneficios Para Todos Los Empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado
• Días festivos pagados a tiempo y medio cuando se trabajen
• Descuentos en habitaciones de hotel al viajar
• Bonos por referir nuevos empleados
• Tiempo libre pagado para hacer voluntariado en tu comunidad
• Programa de Asistencia al Empleado con recursos de salud mental

• Beneficios Adicionales Para Empleados De Tiempo Completo: Planes de salud, dental y visión accesibles para ti y tu familia
• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización
• Opciones de planes de gasto flexible
• Planes de jubilación 401(k) con contribución de la empresa

• Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y…