Assistant Food and Beverage Manager

Overview

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive
—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

The F&B Assistant Manager functions as the assistant to the manager in leading and managing the property’s restaurant operation. The position helps ensure that the restaurant operations meet the brand’s target customer needs and ensures employee satisfaction; also helps implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees.

• Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel. Follow up on guest feedback.
• Assist in hiring, training, promotion, and firing of all restaurant employees.
• Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.
• Thorough knowledge of all food and beverage offerings. Coordinate with the Chef on daily menus and educate the team.
• Visibly work the floor to ensure flawless execution and handle all complaints.
• Inspect room and tables for proper set-up and cleanliness.
• Maintain high standards of personal appearance and grooming.
• Ensure all closing duties for staff are completed before staff sign out.
• Perform other duties as requested by management.

• Attract, retain, and motivate the best talent
• Responsible for monitoring, measuring, and recognizing the performance of team members who directly report to the role and indirect reports
• Support, comply, and promote company initiatives, policies, and guidelines.

• Responsible for ensuring success through the eyes of employees, guests, and owners
• Utilize and collaborate with resources across different departments
• Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
• Focus on the mission and well-being of the department, hotel, and company as a whole
• Lead by example and operate with integrity and respect
• Inspire our team to embrace and demonstrate our values and GUEST People Standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• 1-2 years experience in a hotel, restaurant, or bar.
• Basic bartending skills
• Ability to satisfactorily communicate in English with guests, management, and coworkers
• Ability to compute basic math calculations.
• Working knowledge of Micros, Excel & Word
• Familiarity with Food and Beverage controls.
• Track record of delivering exceptional guest and client experience
• Excellent time management skills
• Demonstrable expertise in analysis and action-taking
• Excellent oral and written communication
• Excellent organization skills
• Appropriate professional appearance and demeanor
• Must be flexible to work variable days of the week, including weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve-hour shifts are sometimes required.

Pay Rate $21-$21.15/hr base pay offered may vary depending on various factors, including but not limited to job-related knowledge, skills, and job-specific experience/overall experience.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to…