Housekeeper, Hospitality ​/ Hotel ​/ Catering

Property

Location:

10490 Natural Bridge Rd - St. Louis, Missouri 63134

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives -Quarterly bonuses up to $3200/year based on hotel results
• Work-life-balance
  – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth -Mentorship, cross-training, development plans, management training, and more - over 200 internal promotions this year
• Health and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement -Company-matched 401(k)
• Award-winning
  – Ranked among Newsweek's America's Greatest Workplaces 2025

Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards. Visually inspects rooms to assist in identifying maintenance items needed. Assists guests whenever possible by providing linens, terry, amenities or providing information as requested. May be asked to assist in laundry / cleaning public space when needed.

Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

Requires ability to follow verbal and written directions. Requires thorough knowledge of cleaning procedures as well as cleaning supplies. Requires ability to work without direct supervision. Provides excellent customer service.

What you will do:

• Maintain a clean and positive environment for guests and team members.
• Guarantee exceptional and positive experiences for our diverse team members and guests.
• Perform various hotel housekeeping services to keep rooms clean according to established standards.
• Visually inspect rooms to help identify necessary maintenance items.
• Assist guests by providing linens, towels, amenities, or information when requested.
• Ensure an exceptional guest experience by providing courteous and friendly service with a +1 Service Attitude.

What we expect from you:

• With your entrepreneurial spirit and unique personality, you will shine at Drury Hotels.
• We seek housekeeping team members with positive attitudes and these qualifications.
• Comprehensive knowledge of cleaning procedures and supplies.
• Ability to work independently (without direct supervision) and follow verbal and written instructions.
• Positive and resolutory attitude.
• Dedication to delivering excellent customer service.

Lo que harás:

• Mantener un ambiente limpio y positivo para los huéspedes y compañeros de equipo.
• Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huéspedes.
• Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas.
• Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
• Ayudar a los huéspedes proporcionándoles ropa de cama, toallas, comodidades, o información cuando lo soliciten.
• Garantizar una experiencia excepcional para los huéspedes brindando un servicio amable y cortés con una actitud de Servicio +1.

Lo que esperamos de ti:

• Con tu espíritu emprendedor y tu personalidad única, brillarás en los hoteles Drury.
• Buscamos miembros del equipo de limpieza con actitudes positivas y estas calificaciones.
• Conocimientos exhaustivos de los procedimientos y suministros de limpieza.
• Capacidad de trabajar de forma independiente (sin supervisión directa) y seguir instrucciones (verbales y escritas).
• Tener una actitud positiva y resolutiva.
• Dedicación a brindar un servicio excelente al cliente.