Director, Operations- NICU at St. Louis Children's Hospital

Overview

St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to “do what’s right for kids.”

Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries.

St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S.News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States.

Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC).

Responsible for the operations, financial performance, and people management/leadership of identified departments. Provides consistently effective leadership, strategic and programmatic oversight, develops and executes departmental strategies focused on achieving excellent patient and employee experience, the highest safety and quality outcomes, financial success, and regulatory adherence.

• Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Directs and manages overall operations of assigned areas, setting strategic direction in alignment with system, and ensuring necessary resources are in place to support the departments’ goals. Develops meaningful relationships with WUSM and BJC partners.
• Identifies opportunities for improvement within the department(s), develops a plan, gains buy in from team members and faculty, and executes plan monitoring for success and sustainability.
• Strongly focuses on employee engagement and patient experience, constantly monitoring both and developing plans to improve and maintain.
• Manages the equipment fleet, including timely replacements, repairs and maintenance, in partnership with Clinical Asset Management.
• Leads the planning and execution of expansion plans on and off campus.
• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Education

• Bachelor's Degree

- Bus/HC Admin/Nursing/related

• Master's Degree

- Healthcare Admin/related

Experience

• 5-10 years

Supervisor Experience

• 2-5 years

Education

• Master's Degree

- Healthcare Admin/related

Experience

• 10+ years

Supervisor Experience

• 5-10 years

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance
  * paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary

* Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer