Admissions Coordinator

Overview

Magnolia Wellness is seeking an Admissions Coordinator to support our Admissions Leader with daily operations. This role is ideal for a customer-focused professional who enjoys healthcare marketing, patient interaction, and helping families navigate the admissions process with care and professionalism. You will play a key role in admissions coordination, internal marketing, tours, room preparation, and census development while ensuring a smooth and welcoming experience for prospective residents and their families.

• Maintain and update admissions guidelines, criteria, policies, and procedures
• Serve as a primary point of contact for walk-in, phone, and electronic inquiries
• Conduct facility tours for prospective residents, families, and referral sources
• Promote programs and services through internal and external marketing efforts
• Complete and manage electronic admissions inquiries, Medicare information, and room rates
• Coordinate with hospitals, nursing staff, and e-discharge systems to gather clinical information
• Verify financial and insurance eligibility prior to admission
• Screen and evaluate prospective residents for admission appropriateness
• Communicate with Social Services, insurance companies, physicians, and referral partners
• Prepare resident rooms and ensure readiness prior to admission
• Meet with families to complete admissions paperwork accurately and on time
• Participate in morning kick-off meetings and census development initiatives
• Build and maintain strong relationships with referral sources through calls, emails, and visits
• Address and resolve resident and family concerns with professionalism and empathy
• Support private transition day sales and post-admission follow-up calls
• Perform additional duties as assigned

• Experience in healthcare services, long-term care, pharmaceuticals, or related fields preferred
• Knowledge of long-term care or skilled nursing admissions strongly desired
• Excellent communication and customer service skills
• Professional appearance, demeanor, and communication style
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment

• Medical, Dental & Vision Insurance
• Paid Time Off (PTO)
• Competitive Compensation

At Magnolia Wellness Center, we are committed to providing compassionate care and a supportive work environment. Our team values professionalism, collaboration, and service excellence—both for our residents and our employees.

Magnolia Wellness Center provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind in accordance with federal, state, and local laws.