Psychology Intake Liasion

Overview

St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. The hospital offers education, wellness and injury-prevention programs to fulfill its mission to “do what’s right for kids.”

Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. The hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries. St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S. News & World Report in all surveyed categories.

BJC Health Care System is hiring a Full-Time Psychology Intake Liaison for St. Louis Children’s Hospital (1 Children’s Pl, Saint Louis, MO 63110).

• Full-Time (40 hours per week)
• 8:30am – 5:00pm
• Monday to Friday

In addition to managing incoming calls, scheduling patients with providers, and completing necessary medical office tasks, this position acts as the liaison between the psychology department and patients, potential patients, and referring providers. The Intake Liaison is responsible for ensuring seamless patient scheduling and verification of patient insurance coverage for anticipated psychological services. This role requires flexibility to perform duties from any department location as needed.

• Manage up-to-date understanding of insurance benefits related to psychological services, including CPT/ICD-10 knowledge, authorizations, single case agreements, copay/coinsurance.
• Adhere to system and department policies and procedures to ensure effective and efficient workflow optimizing the electronic medical record system used.
• Perform medical office responsibilities and tasks.
• Schedule patients with appropriate department providers based on referrals received through the electronic medical record system or fax; determine appointment date/time, send/obtain new patient paperwork, verify insurance benefits and obtain authorization, and coordinate with multi-disciplinary clinics.
• Manage department phone line and triage incoming calls; respond to medical record requests and obtain notarizations when necessary.

Education

• High School Diploma or GED

Experience

• 2-5 years

Education

• Associate’s Degree

Experience

• 5-10 years

BJC Total Rewards

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off combining vacation, sick days, holidays and personal time
• Adoption assistance

If selected to move forward with interview, a Talent Advisor will contact you via email for a screen.

Equal Opportunity Employer