AR Follow Up Representative

AR Follow Up Representative:
Therapy Billing

Join our team as a Follow Up Representative, where your expertise will directly support the accuracy and success of our billing and reimbursement process. In this role, you’ll take the lead on resolving rejected, denied, and outstanding insurance claims while helping ensure patients receive timely, accurate support. If you enjoy problem‑solving, digging into details, and collaborating with both internal teams and payers, this position offers a rewarding place to grow.

This role trains on site in St. Louis and then goes Hybrid, 1 day on site a week.

M-F 8AM-4:30PM CST

• Manage accounts receivable collections and follow up on outstanding insurance claims to drive timely payments.
• Contact insurance companies by phone, mail, or clearinghouse systems to resolve account issues and update claim information.
• Communicate patient benefit‑related claim concerns to verification teams and field staff to support accurate resolution.
• Partner with third‑party payers to troubleshoot claim processing issues, improve communication, and stay informed of evolving plan requirements.
• Support continuous improvement by helping refine policies, procedures, and operational workflows—sharing updates with the Billing Supervisor as needed.
• Assist with monthly reporting, analyzing key trends, payer challenges, and department performance to improve metrics such as Days Sales Outstanding (DSO).
• Prepare and submit appeals, gather supporting documentation, and track the status of resubmitted claims.
• Maintain full compliance with HIPAA and CMS guidelines in all documentation and interactions.

• Education:
  • Bachelor’s degree, or
  • Associate degree with 3+ years of professional office experience, or
  • High school diploma/GED with 5+ years of experience (healthcare setting preferred).
• Experience with Next Gen is Preferred
• Experience with Therapy Billing, Denials, Appeals, and Prior Authorizations

• Intermediate—perfect for someone with solid experience who’s ready to take on a more dynamic, collaborative role.

This is a Contract position based out of Saint Louis, MO.

The pay range for this position is $23.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Saint Louis, MO.

This position is anticipated to close on Feb 13, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.