Medical Assistant II - Orthopedic Surgery

Medical Assistant II – Orthopedic Surgery

Location: Washington University in St. Louis

Position Summary: Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

Scheduled

Hours:

40 hours per week

• Patient Care Duties:
  • Interact directly with patients in the clinic setting and complete clinical tasks, including obtaining vital signs, conducting EKGs, performing phlebotomy, and verifying medications.
  • Prepare for office hours by obtaining charts, scheduling tests, and preparing exam rooms.
  • Assist with examinations, procedures and lab tests.
  • Assist with renewal and authorization of non‑narcotic medications per standing orders and department guidelines.
  • Administer medications under the orders of physicians or nurse practitioners, including vaccines and intramuscular/subcutaneous injections.
• Communication & Documentation:
  • Direct patient flow, assist with special procedures/treatments, and complete requisitions.
  • Route phone messages, patient questions and telephone communications to appropriate personnel.
  • Coordinate care by calling patients with test results, scheduling appointments, assisting with return calls, scheduling surgeries, diagnostic procedures and admissions; monitor new and return patient contacts and follow‑up appointments.
  • Complete necessary paperwork and documentation in a timely manner.
  • Answer basic questions from patient/family regarding treatments, diagnosis and procedures.
  • Complete requisitions/orders per Washington University guidelines.
• Equipment & Supplies:
  • Monitor supply inventory, ensuring adequate supplies, equipment, or garments are available and comply with regulations.
  • Clean and stock exam rooms and sterilize instruments.
• Other Functions:
  • Maintain HIPAA compliance, maintain skills/competencies and participate in in‑services, staff programs, continuing education and cross‑training programs as per Washington University policies.
  • Comply with OSHA, state and federal regulatory sources/standards.
  • Participate in quality improvement activities to ensure appropriate clinical outcomes.
  • Perform other duties as assigned.
• Working Conditions:
  • Normal office environment.
  • Exposure to blood‑borne pathogens.
  • Requires protective devices.
  • Patient care setting.
  • Direct patient care setting.
• Physical Effort:
  • Typically sitting at desk or table.
  • Typically standing or walking.
  • Typically bending, crouching or stooping.
  • Occasional lifting (≤ 25 lbs).

• Required
  
  Education:
  
  High school diploma or equivalent, or a combination of education and/or experience.
• Required Certifications/Professional Licenses:
  • Basic Life Support – American Heart Association
  • Basic Life Support – American Red Cross
  • Certified Clinical Medical Assistant (CCMA) – National Health career Association
  • Certified Medical Assistant (CMA) – American Association of Medical Assistants
  • Licensed Practical Nurse – Illinois Department of Financial and Professional Regulation
  • Licensed Practical Nurse – Missouri Division of Professional Registration
  • Registered Medical Assistant (RMA) – American Medical Technologists
  • Registered Nurse – Illinois Department of Financial and Professional Regulation
  • Registered Nurse – Missouri Division of Professional Registration
• Preferred Qualifications: None specified.
• Work Experience: Medical Assistant (2 years).
• Skills:
  • Anatomy, Communication, Critical Care, Cross‑Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Internal Communications, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs
• Salary: $17.34 – $25.40 per hour.
• Grade: C06‑H.

• Personal:
  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower co‑pays/coinsurance.
  • Free Metro transit U‑Pass for eligible employees.
  • Defined contribution (403(b)) retirement savings plan with employee and university contributions starting at 7%.
• Wellness:
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and…