Lab Support Technician II

Laboratory Support Technician (LST II)

Find your calling at Mercy!

The Laboratory Support Technician (LST II) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST II will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards in all customer interactions.

The LST II is responsible for the skillful acquisition of all required types of specimens for laboratory testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and laboratory policies. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

• Provide accurate specimen collection and processing for a variety of laboratory tests.
• Operate and maintain laboratory equipment and supplies according to standard operating procedures.
• Assist in reporting, data entry, and scheduling functions to support laboratory operations.
• Ensure compliance with safety, quality, and regulatory requirements, including HIPAA and all lab policies.
• Demonstrate excellent customer service and professionalism with all internal and external stakeholders.

• High school diploma or equivalent required.
• At least 6 months of phlebotomy or clinical laboratory experience, or successful completion of a clinical training program.
• Successfully complete specific facility competencies, including checklist, written examination, and management observation, to be eligible for advancement to the next higher job description.

From day one, Mercy offers outstanding benefits – including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. In Mercy, you’ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you grow with us.

Entry level

Full-time

Information Technology Hospitals and Health Care

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