Medical Assistant III - Heart and Vascular Center

Medical Assistant III - Heart and Vascular Center

Position Summary:

May lead the work of Medical Assistants in the clinical operation of a patient care setting; may lead the work of Medical Assistants I and II, and/or act as the primary clinical resource in a large multi‑physician clinical practice. Functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.

40 hours per week.

• Interact directly with patients in clinic setting and complete tasks, which may include obtaining vital signs, conducting EKGs, completing phlebotomy and verifying medications.
• Prepare for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
• Assist with examinations, procedures and lab tests.
• May assist with renewal and authorization of non‑narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).
• May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assist in orientating and training new Medical Assistants.
• Direct patient flow, assist with special procedures/treatments, and complete requisitions.
• Route phone messages, patient questions and telephone communications to appropriate personnel.
• Assist with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow‑up appointments.
• Complete necessary paperwork and documentation in a timely manner.
• Answer basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per Washington University guidelines.

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

• Maintains required HIPAA compliance; maintains skills/competencies and participates in in‑services, staff programs, continuing education and cross‑training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

• Normal office environment.
• Exposure to blood‑borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, or stooping.
• Occasional lifting (25 lbs or less).

• Office equipment.
• Clinical/diagnostic equipment.

High school diploma or equivalent high school certification or combination of education and/or experience.

• Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant - National Health career Association (NHA), Certified Medical Assistant - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Medical Technologists (AMT), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Medical Assistant - American Association of Medical Assistants (AAMA), Registered/Certified Medical Assistant - American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) - American Association of Medical Assistants (AAMA), Registered Medical Assistant - American Medical Technologists (AMT), Registered…