Medical Assistant II - Orthopedic Surgery

Medical Assistant II - Orthopedic Surgery

Join to apply for the Medical Assistant II - Orthopedic Surgery role at Washington University in St. Louis.

Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

40 hours per week.

• Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
• Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May assist with renewal and authorization of non‑narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

• Directs patient flow, assists with special procedures/treatments and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow‑up appointments.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per Washington University guidelines.

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

• Maintains required HIPAA compliance, maintains skills/competencies and participates in in‑services, staff programs, continuing education and cross‑training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

• Normal office environment.
• Exposure to blood‑borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, or stooping.
• Occasional lifting (25 lbs. or less).

• Office equipment.
• Clinical/diagnostic equipment.

High school diploma or equivalent high school certification, or combination of education and/or experience.

• Basic Life Support – American Heart Association or American Red Cross.
• Certified Clinical Medical Assistant (CCMA) – National Health career Association (NHA).
• Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA).
• Licensed Practical Nurse – Illinois Department of Financial and Professional Regulation.
• Licensed Practical Nurse – Missouri Division of Professional Registration.
• Registered Medical Assistant (RMA) – American Medical Technologists (AMT).
• Registered Nurse – Illinois or Missouri professional registries.

No specific work experience is required for this position.

Not Applicable.

A driver's license is not required for this position.

• High school diploma or equivalent certification.
• Registered or Certified Medical Assistant with six months of related work experience (e.g., military medic, EMT, nurse aide, physical therapy aide, nurse technician, certified athletic trainer).
• Medical Assistant credentials from NHA, AAMA or AMT; in‑person proctored exams required.
• Basic Life Support certification with skills assessment component.