Insurance Billing​/Collection Assistant II; Hybrid - Physician Billing Services

Insurance Billing/Collection Assistant II (Hybrid) - Physician Billing Services

Join to apply for the Insurance Billing/Collection Assistant II (Hybrid) - Physician Billing Services role at Washington University in St. Louis
.

Position Summary: Performs follow‑up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services.

Scheduled

Hours:

40

• Performs insurance follow‑up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
• Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
• Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
• Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one‑touch resolution as established within the department.
• Interacts with management and staff members to discuss issues.
• Performs other duties as assigned by the supervisor and/or manager.

• Normal office environment.
• Primarily remote with the exception of coming into the office at least once a month.

• Typically sitting at a desk or table.

• Office equipment.

Required Qualifications: High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications / Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: Bookkeeping/Accounting and/or Medical Collection Setting (2 Years).

Skills: Not Applicable.

Driver's License: A driver's license is not required for this position.

Preferred Qualifications: No additional education unless stated elsewhere in the job posting.

Certifications / Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience: No additional work experience unless stated elsewhere in the job posting.

Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone Communications.

C06-H

$17.34 - $25.40 / Hourly

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

If you are unable to use our online application system and would like an accommodation, please email Candidate Questions or call the dedicated accommodation inquiry number at  and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

All external candidates receiving an offer for employment will be required to submit to pre‑employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower…