Relationship Banker II

Relationship Banker II at Simmons Bank – St Louis, MO $41,714.00–$65,000.00

We are a dynamic regional community bank committed to bringing passion and customer focus to the business. As a Relationship Banker, you will build, expand, and retain client relationships, providing an exceptional client experience. You will offer expert financial solutions, marketing state‑of‑the‑art Simmons products, and provide support across various transactional needs while achieving branch goals.

• Share and recommend the bank’s full scope of resources with customers, including traditional in‑branch services, digital capabilities, and business partner resources.
• Ensure that individual goals are met through required levels of in‑person and outbound calling activities that provide opportunities to share valued solutions and recommendations via a needs‑based philosophy.
• Perform all functions related to opening and closing accounts, including account selection, performing research of customers’ accounts, and complying with BSA and CIP requirements.
• Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch consumer loan portfolio(s).
• Uncover needs and refer customers to partner‑centric teams that work with small business, corporate and institutional partners, and mortgage and financial advisors.
• Maintain a high level of client satisfaction by engaging customers and ensuring we provide an optimal customer experience.
• Ensure all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures, including completion of required compliance training.
• Process customer requests and transactions in a positive, accurate and professional manner while engaging in genuine conversations to help identify needs and recommend solutions.
• Perform other duties and responsibilities as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Effectively motivate and present information in one‑on‑one and small group situations to customers, clients and other employees in the organization.
• Embrace a team‑centric approach to help customers in an evolving and fast‑paced banking environment.
• Coach and lead the branch team according to process and protocol in the absence of an AFCM.

• HS Diploma/GED.
• Two years of customer‑facing and goal‑oriented experience.
• Position requires registration with the National Mortgage Licensing System and Registry (NMLS) and/or obtaining an NMLS license after employment. Refer to ((Use the "Apply for this Job" box below).) for more information.

• MS Office programs.
• Understand and utilize social media platforms to share brand awareness and obtain market knowledge.

• Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and minimal overnight and/or out of town).
• Provide support and guidance at other banking institutions within the market.

Equal Employment Opportunity Information:
Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.