Client Relationship Consultant; Banker - South County, MO Area

Client Relationship Consultant (Banker) – St. Louis County, MO

At U.S. Bank, we’re on a journey to do our best. Helping customers and businesses we serve make better and smarter financial decisions, enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

As a Client Relationship Consultant, you build relationships with customers through multiple channels, including in‑person interactions, appointments, and virtual engagements. You provide the best counsel while adapting a digital‑first mindset. You assess and attend to customers’ banking needs, obtain and process customer and account information, demonstrate and educate clients on available deposit and loan products, and recommend solutions based on each customer’s goals.

You proactively outreach, ask questions, learn about financial needs, and bank channel preferences. You identify solutions for new and existing clients, maintain knowledge of consumer and business banking products (including digital services), greet clients, process basic transactions, and collaborate with branch team members. You open new accounts, complete service requests, submit credit applications, and educate clients on emerging self‑service digital products.

You leverage available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.

• High school diploma or equivalent
• Typically has a minimum three to four years of job‑related retail banking experience or a combination of experience and commensurate training

• Proven ability to build and foster relationships with clients through proactive outreach and follow‑up
• Effective engagement and communication with clients
• Thorough knowledge of applicable bank and branch policies, procedures, and support systems
• Proven customer service and interpersonal skills
• Experience with using and demonstrating digital products and self‑service technologies
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
• Proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
• Experience in the financial services industry preferred

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

$20.00 - $22.50 per hour.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E‑Verify program.

• The position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to maintain any NMLS registration requirements, including a satisfactory criminal and credit record, may result in…