Surveillance Officer

Join Hollywood Casino St. Louis as a Surveillance Officer
.

At PENN Entertainment, we’re always looking for talent that believes in having fun. You’ll join an exciting, fast‑paced industry and work with a diverse, enthusiastic team that’s driven to help people have more fun.

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs, day‑one medical coverage, 401(k) matching, and an annual performance bonus. Paid time off is earned according to the local policy and increases with length of employment.

• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition reimbursement (Lindenwood University), discounts & diversity scholarship for dependents.

As a Surveillance Officer you will:

• Monitor all areas of the casino property via CCTV equipment to detect suspicious activities involving guests and team members.
• Observe gaming operations to ensure compliance with Missouri Gaming Commission (MGC) regulations, casino internal controls, and standard operating procedures.
• Document unusual or irregular activities and report findings to the appropriate personnel, including management and Missouri Gaming Commission agents.
• Review recorded video footage in response to incidents or complaints such as disputes between patrons, internal investigations, or suspected policy violations.
• Prepare clear, detailed written reports on all significant surveillance observations, including daily activity logs and incident summaries.
• Respond promptly to emergency situations by coordinating with Security, Management, and/or Law Enforcement as necessary.
• Maintain an in-depth understanding of cheating methods in table games and electronic gaming devices to effectively identify and report fraudulent activity.
• Regularly test, calibrate, and ensure proper operation of all surveillance equipment and systems; report any malfunctions or needed repairs.
• Maintain confidentiality of all surveillance operations and company information.
• Maintain up‑to‑date knowledge of regulatory requirements and surveillance techniques through ongoing training and professional development.
• Be comfortable with basic math functions including addition, subtraction, division, and percentages, especially as they apply to table games and gaming payouts.

Qualifications

• Applicant must be at least 21 years of age.
• Proficient in Microsoft Office applications (Outlook, Excel, Word, Teams).
• Pass a math test (equations & conversions) prior to interview with a score of 80% or above.
• Six months of related experience and/or training preferred, but not required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.

Shift
: 11:00 pm – 7 am
Pay
: $17.00 per hour

Hollywood Casino St. Louis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

We’re the leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America, online sports betting, and iCasino via the Score Bet Sports book and Casino®.

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