Clinical Program Manager - Periop Services

Additional Information About The Role

Location:

St. Louis Children's Hospital
One Children's Place
St. Louis, MO 63110

Purpose:

lead efforts to obtain and maintain Children’s Surgical Verification (CSV) with the American College of Surgeons. The Program Manager will help establish and coordinate a multidisciplinary approach to pediatric surgical quality and performance improvement across the continuum of care. This position is responsible for program development, implementation and ongoing evaluation in accordance with the American College of Surgeons national standards for achieving Level 1 Children’s Surgical Verification.

This position will coordinate all responses to the verification application and site visit, documenting and facilitating issue resolution and corrective action plans.

• Benefits eligible
• Monday - Friday
• Full-time; 40 hours per week
• Days; five 8‑hr shifts, with flexibility as needed

• At least 2 years of OR experience

St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top‑ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury‑prevention programs to fulfill its mission to "do what’s right for kids."

Providing comprehensive, high‑quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. Today, the hospital serves patients and families across a 300‑mile service area, and has seen patients from all 50 states and more than 80 countries.

St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S. News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top‑ranked medical schools in the United States.

Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC).

Role

Purpose:

Provides ongoing program management of the department/programs across all geographic locations in the region. Coordinates development and implementation of strategic plans working closely with hospital(s) administration and physician leadership.

• Manages individuals including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet or support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Ensures, through direction and coordination of activities, the goals and strategies of the strategic plans are developed, prioritized and implemented in collaboration with WUSM physician leaders/business directors and hospital administration. Manages joint WUSM & hospital comprehensive infrastructure, steering committees, implementation committees and subcommittees in collaboration with the WUSM physician leaders/medical directors and hospital directors/vice presidents for the purpose of addressing inpatient and outpatient services;
  
  policies, procedures and treatment protocols; supply chain; clinical outcomes; patient experience; growth and capacity planning; and financial performance.
• Leads and manages new initiatives and implementation of evidence‑based practice. Develops continuing alliances and communication with peer institutions. Fosters relationships and collaboration among all key stakeholders (clinical/non‑clinical).
• Develops/exercises improvement programs using solid data/analytics and lean methodologies that directly impact key metrics related to people,…