Dental Office Assistant

Premier Dental Partners‑Old Ballas, a Heartland Dental supported office, is looking for a Business Assistant to support our front office and contribute to exceptional patient care.

As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and patient focus, while supporting the clinical and business needs of our dental office.

• Greet and welcome patients as they enter the office.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims, verify benefits and explain coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front‑loaded education and training opportunities.
• Secure company with over 20 years of industry experience and unlimited growth potential.
• Access to on‑demand Daily Pay.

• Monday–Thursday: 8 a.m. – 5 p.m.
• Friday: 8 a.m. – 1 p.m.

• Experience in a fast‑paced, customer‑centric environment.
• Excellent communication and organizational skills.
• Regular HIPAA training and protection of PHI required.

• 1 + year(s) in a dental or medical setting.
• 1 + year(s) with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

• Ability to perform essential duties with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds at times.
• Availability to attend virtual or in‑person training sessions periodically.
• TB test required for all new hires in dental office positions (not applicable in FL & TN).

Heartland Dental is the nation's largest dental support organization, providing non‑clinical administrative support to over 3,000 doctors and 1,800 offices in 39 states and DC. We are committed to promoting diversity and inclusion and provide all employees and applicants with equal employment opportunities.