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ParkerStore Representative
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-02-28
Listing for:
Hyspeco, Inc.
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Retail
Customer Service Rep
Job Description & How to Apply Below
The Parker Store representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Essential Functions- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provides timely and accurate information to incoming customer order status and product knowledge requests.
- Processes customer orders/changes/returns according to established department policies and procedures.
- Works with the accounting department to resolve disputed credit items.
- Provides feedback to the company regarding service failures or customer concerns.
- Partners with the sales team to meet and exceed customer’s service expectations.
- Upholds Hyspeco Safety and Personnel Policies.
- Upholds ISO 9001:2015 requirements as defined in Hyspeco’s quality procedures / processes.
- Customer/Client Focus.
- Problem Solving/Analysis.
- Time Management.
- Communication Proficiency.
- Teamwork Orientation.
- Technical Capacity.
This position has no supervisory responsibilities.
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