More jobs:
Customer Service Representative
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-01-29
Listing for:
Jonesbororealtycompany
Full Time
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Overview
Position:
Customer Service Representative
Job Type: (Remote)
Jonesbororealtycompany is a leading real estate agency in Jonesboro, dedicated to providing exceptional customer service to our clients. We have been in the business for over 10 years and have built a strong reputation for our professionalism, integrity, and commitment to excellence.
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients and will play a critical role in ensuring their satisfaction with our services. This is a full-time position with opportunities for growth and advancement within the company.
Responsibilities- Act as the primary point of contact for all customer inquiries, concerns, and requests
- Provide exceptional customer service by responding promptly and professionally to all client communication
- Maintain a thorough understanding of our services and offerings to effectively address customer needs
- Assist clients with scheduling appointments, making payments, and other administrative tasks
- Collaborate with other team members to ensure a smooth and efficient customer experience
- Follow up with customers to ensure their satisfaction and address any issues that may arise
- Keep accurate records of all customer interactions and transactions
- Continuously seek opportunities to improve the customer experience and provide feedback to management
- High school diploma or equivalent; some college coursework preferred
- 1-2 years of customer service experience, preferably in a real estate or related industry
- Excellent communication and interpersonal skills
- Strong problem-solving and critical thinking abilities
- Proficient in Microsoft Office and other relevant software
- Ability to work independently and as part of a team
- Detail-oriented and able to multitask in a fast-paced environment
- Real estate license is a plus, but not required
- Competitive salary
- Comprehensive benefits package including health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for career growth and development
- Positive and supportive work environment
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