Customer Service Representative

Baron Spices & Seasonings is a family-owned spice company founded in 1983 with a rich heritage dating back to the 19th century. Known for its expertise in custom blending services, Baron Spices creates inventive and high-quality flavors tailored to meet the unique needs of its clients. Offering turnkey solutions, the company supports customers from formulation to production and branding. With a commitment to confidentiality and quality, products are developed under strict sanitary conditions to deliver exceptional results.

Based on tradition and innovation, Baron Spices continues to serve private label companies with precision and care.

Baron Spices, Inc. is seeking a full-time Customer Service Representative for its on-site location in St. Louis, MO. The role involves managing customer inquiries, addressing concerns, and ensuring a seamless customer experience. The representative will assist with customer orders, handle issues related to product delivery, invoicing, and maintain accurate records of transactions and some bookkeeping work. Providing exceptional support and maintaining high levels of customer satisfaction are fundamental aspects of this role.

Collaboration with internal teams to resolve customer issues efficiently will also be a key responsibility.

• Experience in Customer Service, Customer Support, and delivering excellent Customer Satisfaction
• Ability to enhance overall Customer Experience and maintain high service standards
• Strong problem-solving and communication skills
• Proficiency in handling customer inquiries and managing transactions
• Commitment to providing friendly and professional interactions
• Experience in food or spice industries is a plus
• Proficiency in relevant computer systems and tools;
  Microsoft Office, Sage 50
• High school diploma or equivalent (Bachelor’s degree preferred but not required)