Customer Support Team Member
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-01-22
Listing for:
Webtrol
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Weber Industries, Inc. is seeking an enthusiastic, detail oriented, customer-focused individual, who possesses a positive, team-first attitude to assist customers on a daily basis. This individual will be responsible for setting and ensuring that the customers’ expectations are always met.
General Responsibilities- Entry of customer orders
- Efficiently assist customers with inquiries via phone, online chat, or email
- Processing freight bills from various carriers
- Investigate customer freight issues
- Work with logistics companies to ensure on time deliveries
- Communicate customer concerns to management
- Assist sales staff with various inquiries
- Other duties as assigned by manager
We are looking for a team player who is focused on serving our customers. Applicants must understand the importance and urgency in providing customers with accurate information. Previous customer service experience, including data entry is a must. If you feel that you meet the outlined skills, we offer superb compensation, as well as a 401k retirement plan and health benefits package.
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