Mortgage CX Specialist — Call Center Advocate
Job in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-01-20
Listing for:
PennyMac Loan Services, LLC
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
-
Finance & Banking
Job Description & How to Apply Below
A top mortgage lender in St. Louis is seeking a Customer Experience Specialist to provide exceptional service in a call center. Responsibilities include guiding consumers through the loan origination process and managing inquiries. Candidates should have at least 12 months of mortgage experience or 2 years in a high-volume financial call center. Strong negotiation and problem-solving skills are essential.
This role offers a salary between $39,000 and $55,000, with comprehensive benefits and a commitment to a supportive work culture.
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