Call Center Representative

HIIRING ASAP! This position will be starting October 6th. Job Description

In this role, CSRs will manage a variety of responsibilities, including:

• Handling incoming and outgoing phone calls
• Performing general clerical duties
• Entering data
• Processing photo IDs
• Responding to customer inquiries
• Providing receptionist and administrative support
• Assisting callers in applying for ADA Core Services programs and other disability-related services
• Dividing the workday between call handling and administrative tasks

Fully in office until training is complete.

Two shifts available: 9:30am-6:00pm M-F and 10:30am-7:00pm M-F.

• Customer service
• Processing data
• Call center
• Troubleshooting
• Operation
• Support in a call center environment

• At least one year of call center experience
• Comfortable documenting information while on the phone
• Familiar with Microsoft Office applications (Word, Outlook, Excel)

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical illness, accident, and hospital
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life insurance (voluntary life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health spending account (HSA)
• Transportation benefits
• Employee assistance program
• Time off/leave (PTO, vacation, or sick leave)

This position is fully remote.

This position is anticipated to close on Sep 30, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.