Bilingual Customer Service Representative

Wage Rate

$21.50/hour

Are you looking for a career with premium benefits and the potential for growth? At Keefe, we’ve created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path. We now also offer Daily Pay providing you immediate access to earned wages.

Work Today, Get Paid Today! We are proud to be a military and veteran friendly employer.

Wage $21.50 per hour
$300 Bonus
Potential to earn up to $300 monthly bonus
Full time with Benefits

*** MUST LIVE IN THE ST. LOUIS MISSOURI METROPOLITAN AREA***

*** Must be fluent in both English and Spanish***
Training: M-F 8am-4pm (3 weeks)
2nd Shift Availability: M-F 2pm-11pm and Saturday 10am - 4pm

Keefe Group is seeking a Bilingual (Spanish/English) Customer Service Agent to join our St. Louis team. In this role, you will use your fluency in both Spanish and English to provide excellent customer service and support to our diverse customer base. Your ability to switch between languages seamlessly is essential — you’ll handle calls, emails, and other communications in Spanish and English every day.

• Communicate professionally with customers in both Spanish and English via phone and email.
• Answer questions, provide order information, and resolve customer concerns quickly and accurately.
• Maintain accurate records of calls and transactions.
• Provide a positive customer experience and represent the company with professionalism and empathy.
• Participate in required training and actively support team goals.

• Bilingual fluency in Spanish and English is REQUIRED (reading, writing, and speaking).
• High school diploma or GED equivalent.
• At least 18 years of age.
• Prior customer service experience preferred (call center experience a plus).
• Excellent communication and active‑listening skills.
• Strong typing and computer skills (Microsoft Office proficiency).
• Professional, upbeat, and clear telephone voice.
• Able to type at least 30 wpm.
• Must live in the St. Louis metropolitan area.
• Must be available for various shifts including days, evenings, Saturdays, and holidays.
• Must attend a two-week training (8:00 AM – 4:00 PM, Monday–Friday).

Why You’ll Love Working with Keefe Group

We provide a supportive environment that values teamwork, and work‑life balance. Regular full‑time employees enjoy:

• Comprehensive Medical, Dental, and Vision coverage
• Annual Benefit Credit ($750) toward benefits
• Company‑paid Life and AD&D Insurance
• Voluntary benefits (short/long‑term disability, and more)
• Paid Time Off (PTO) and paid holidays
• 401(k) with company match
• Weekly pay plus optional Daily Pay for immediate access to earned wages

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities. We maintain a drug‑free workplace. A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: