National Account Manager - Hardware Retail

Overview

If you are a National Account Manager professional looking for an opportunity to grow your career, this role offers the chance to build strong partnerships, drive strategic sales initiatives, and influence product success across the hardware channel. You will collaborate closely with internal teams and key retail partners to develop innovative strategies, lead promotional execution, and strengthen the Craftsman brand presence in the marketplace.

• Build and maintain effective day-to-day relationships with key retail channel partners—including Ace Hardware, Blain’s, Fleet Farm, and others—to understand their needs and support sustainable growth.
• Serve as an internal champion for the Craftsman line of wet/dry vacuums, filters, and accessories by advocating for resources to drive the business forward.
• Lead strategy and sales execution, including line reviews, product launches, and promo proposals.
• Prepare and share weekly and quarterly sales reports using partner-supplied data to keep internal teams informed about performance and trends.
• Coordinate cross-functional teams to develop and deliver presentations for internal updates and external business discussions.
• Maintain an in-depth understanding of the product line and competitive landscape, continually enhancing your market knowledge.
• Develop presentations and contribute to critical business unit and corporate meetings as needed.

You approach challenges with energy and persistence, staying focused until results are achieved. You plan effectively, organize work with clear steps, and adapt quickly when situations shift. You communicate in a clear, compelling, and concise manner to create shared understanding. You build strong relationships by listening deeply, understanding partner needs, and creating solutions that drive mutual success.

• A combination of relevant experience and education that equips you to succeed in account management, sales, or a related field including a Bachelor’s degree in Business, Marketing, Statistics or related field.
• Experience supporting customer relationships and sales activities in a business environment.
• Proficiency with Microsoft Excel, PowerPoint, and Word.
• Ability to interpret and use data for forecasting, reporting, and strategic decision-making.
• Strong interpersonal and communication skills, with a focus on delivering excellent service to partners and internal teams.
• Demonstrated leadership skills with the ability to influence stakeholders and coordinate cross-functional initiatives.
• Flexibility to travel as business needs require.

• Advanced education such as an MBA or coursework in business or marketing.
• Experience working within the retail hardware channel or a similar retail-focused environment.
• Strong organizational and written communication skills with confidence in delivering presentations.
• Ability to manage multiple projects simultaneously while maintaining accuracy and attention to detail.
• A proactive approach to work, demonstrating reliability and adaptability in fast-paced settings.
• Strong analytical thinking with the ability to generate creative, customer-focused ideas and solutions.

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.

We believe diverse teams working together are key to driving growth and delivering business results.

We also understand that every employee’s path is unique. You will join a team that values curiosity, collaboration, and continuous improvement—where your ideas are heard, and your growth is supported. At Emerson, you can build a career with purpose, surrounded by people who care about your success and work together to achieve shared goals.

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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