Locate Training Manager

Join to apply for the Locate Training Manager role at Grid Hawk LLC
.

Company Overview:
Grid Hawk LLC () is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage‑prevention and mitigation services and solutions on behalf of utility companies. Our rapidly expanding geographic presence currently encompasses the states of Alabama, Illinois, Indiana (operational headquarters), Kentucky, Michigan, Missouri, New Jersey, Ohio, Oklahoma, Pennsylvania, Texas, Virginia and Maryland (could expand into other states).

Grid Hawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in-class track record for safety and on-time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long‑term relationships with safety‑focused customers who expect industry‑leading service and performance.

Primary duties and responsibilities include, but are not limited to:

• The Training Manager will manage trainers who are direct reports.
• Monitor, train and support trainers in a specific region and assist other training managers and their areas.
• Monitor the learning management system to ensure completion of all modules by all learners, including new trainees in a class with trainers and continuing education CBTs completed by others in the company.
• Create content for their region and assist with training content for the company as a whole.
• Train new trainers as well as provide continuing training for existing trainers.
• Develop and administer educational content for experienced technicians (Keep Educating Yourself – KEY Training).
• Conduct specialized training for Certified Damage Investigation, Certified Field Trainers, etc.
• Work with Ops and HR to schedule classes and attend weekly scheduling calls.
• Schedule training dates, locations and trainer availability, manage the schedule with trainers to ensure coverage.
• Travel 50% or more throughout the assigned region and to other regions to assist.

• Travel of 50% or more of the time is a requirement of this position.
• May need to acquire evaluator certifications with MEA, ITS and/or EWN for clients that allow in‑house OQ evaluations.
• Excellent communication skills.
• Ability to read and interpret prints at a high level.
• Ability to teach and demonstrate proper techniques.
• Excellent quality record.
• Proficient in gas and electric training.
• High School Diploma or Equivalency (GED).
• Documentation of excellent quality ratio within the locating industry.
• Pass a background screening (no violations within the last 5 years).
• Pass a DOT drug test (ongoing).
• Physical and safety requirements: lift over 50 lbs, walk/stand for multiple hours a day.
• Reasonable accommodation can be made to enable individuals with disabilities to perform essential job functions.

All employees are eligible to receive some form of company benefits. Benefits are available to regular, full‑time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available from the first of the next month following 30 days of employment. The 401k and matching program are available after a 90‑day introductory period.

• Health Insurance
• Dental Insurance
• Term life Insurance
• Short‑Term Disability
• Long‑Term Disability
• Vision Insurance
• Flexible Benefits Plan
• 401(k) Savings Plan (matched by the company)

All employees of Grid Hawk LLC are assigned proper technology to perform all work‑related duties, including a company vehicle, laptop and smartphone.

Grid Hawk LLC is an equal‑opportunity employer. All employees could advance within the company.

To obtain employment with Grid Hawk LLC, candidates MUST complete a background check and MVR. Company policy requires no violations within the last 5 years. Candidates MUST pass a drug test.