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Project Coordinator
Job in
Saint Louis, St. Louis city, Missouri, 63131, USA
Listed on 2026-03-04
Listing for:
NextGen Information Services, Inc.
Full Time
position Listed on 2026-03-04
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Project Coordinator
As a Project Coordinator, you will assist in planning, organizing, and executing project activities, ensuring effective communication, coordination, and documentation to facilitate the successful completion of projects within an organization.
Responsibilities:
- This role will support Professional Networking support function/Inbox Management
- This role will focus on supporting the email inbox, responding to inquiries from branches related to working with CPAs and attorneys.
- Responding in a timely and accurate manner regarding services offered such as Continuing Education (CE) opportunities by leveraging existing firm materials and escalating inquiries to leadership as needed. Training will be provided
- Communicate course completions and failures to individuals. For example, if someone fails an exam, they will contact them to inform them that they did not pass and that they will need to retake it within 7 days. Ensure individuals have access to the training
- These individuals will also be responsible for replying to service requests and providing service and support to individuals, including answering questions such as:
What do I do if I do not pass the exam? Why isn't the course/exam working for me - Tracking and reporting on course and exam completions and failures using a third-party vendor site and Service Now.
- Extreme attention to detail (this position is hyper-focused on data and reporting, and there is no room for error).
- Excellent customer service skills
- Ability to multitask
- Strong critical thinking skills
- Ability to communicate effectively and accurately with a variety of internal stakeholders.
- Ability to proactively find answers to questions and understand when to escalate questions or circumstances.
- Strong MS Excel skills, particularly as it relates to database management
Skills:
Service Now
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