Administrative Assistant

Worldnet Solutions Inc. is a trusted business technology partner based in St. Louis, MO. We specialize in providing cost-effective, customized technology solutions with a strong focus on long-term relationships and exceptional customer care. Our team is committed to helping businesses thrive through reliable IT support and personalized service.

We’re seeking a highly organized, proactive Administrative Assistant
to support anexecutivewithaccount management coordinationandpre-sales support for customers. This role is ideal for someone who thrives on managing details, communicating clearly with customers, and ensuring priorities move forward in a fast-paced environment.

You’ll help ensure customer requests are handled promptly, information is tracked accurately, and the executive’s workflow stays focused and efficient.

• Manage calendar scheduling, meetings, and reminders
• Prepare agendas, capture notes, and coordinate follow-ups for internal and customer meetings
• Draft professional emails and customer communications as needed
• Maintain organized digital files, contacts, and documentation

• Assist with tracking customer accounts, requests, renewals, and key dates
• Maintain and update CRM/account records (e.g., contacts, activity notes, next steps)
• Coordinate handoffs and follow-ups between the executive and internal teams
• Track action items to ensure commitments are documented and completed on time
• Respond to inbound customer inquiries (or route appropriately) and ensure timely follow-up
• Help gather requirements and compile materials for proposals, quotes, and presentations
• Coordinate demos, discovery calls, and pre-sales documentation
• Track open opportunities, next steps, and status updates to keep the pipeline moving

• Strong written and verbal communication skills with a professional customer-facing tone
• High attention to detail and ability to manage multiple priorities
• Comfort working with confidential information and supporting senior leadership
• Tech-savvy and able to learn new systems quickly