Senior Mortgage Clerk

Overview

Work Hours: 40 hours/week (100% on-site work).

• Salary $18.42 – $22/hourly
• 11 Paid Federal Holidays
• 2 weeks’ vacation
• 56 hours paid sick leave
• Medical, Dental, Vision insurance

Education: High School graduate with courses in typing, office procedures, and business, English, or equivalent business or vocational school courses.

Experience: 2 years of experience in mortgage services.

The duties include but are not limited to the following:

• Review and process debt settlement packets
• Perform account research and provide detailed analysis and advice to management and customers
• Process charge-offs and debt cancellations
• Process loss claims according to SFG-GLP regulations, policies, and procedures.
• Perform general data entry, document imaging, and administrative tasks.
• Provide Lender/Servicer customer service support regarding accounts
• Process Chapter 7 and Chapter 13 Bankruptcy cases
• Procure information from insurance companies via telephone
• Process tasks and update insurance information in Loan Serv
• Issue payments to insurance companies
• Work and import Correspondence in the Electronic Customer File
• Prepare global systems notes and document them in Sagent
• Research accounts and provide resolution.
• Procure information from insurance companies via telephone

All qualified applicants will receive consideration for employment.
GCI gives preferential treatment to veterans.