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IT Support Technical Support

Tier 2 Technical Support Engineer - SaaS, API & SQL

Job in Saint Louis Park, Hennepin County, Minnesota, USA
Listing for: Total Expert Inc.
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 90000 USD Yearly USD 80000.00 90000.00 YEAR
Job Description & How to Apply Below
A financial technology firm is seeking a Tier 2 Technical Support Engineer to manage customer tickets and escalations while ensuring high-quality support experiences. You will work with various teams to enhance support documentation and improve troubleshooting capabilities. Ideal candidates are self-motivated, possess strong analytical skills, and have proficiency in SQL and REST APIs. The role offers a competitive salary range of $80,000 - $90,000, along with a range of benefits including medical and dental insurance, and opportunities for stock options.
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