Manager, Field Operations

Company Overview

We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:

• Adaptability:
  We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
• Collaboration:
  
  We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone’s input is welcomed.
• Ownership:
  We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.

By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.

Spire is seeking Manager of Field Operations to support the St. Joseph, Warrensburg and surrounding regional areas. This position will be responsible for assisting the Directors of Field Operations in overseeing and coordinating various field operations work including construction, maintenance, pipeline, service, operational training when required, and assisting the management administration of company policy, procedures, and coordinating the daily operation of the region.

• Evaluate the region’s work load efficiency in several key categories and oversee efforts to maximize efficiency and minimize overtime
• Track the productivity of each employee in the region to validate that departmental benchmark standards are being met
• Functions as a liaison with various municipal organizations, fire departments, police departments, realtor organizations, and code enforcement officials.
• Maintains a working knowledge of various federal, state and local regulatory agencies, regulations and compliance requirements pertaining to pipeline construction/service to assure continual company compliance, is an advocate for damage prevention and distribution system integrity.
• Reviews and approves various documents, such as personnel requisitions, accident reports, safety meeting reports, invoices, etc. Working knowledge of mobile workforce management system and related support and reporting systems.
• Maintain regular and frequent availability in all Missouri territories in order to direct, assist in, or review the operation of the department’s daily routine and urgent or emergency activities, including performing job site inspections and/or direction of work and technician activities.
• Secures information for and prepares periodic required reports and records.
• Resolves first-step grievances and negotiates contractual issues.
• Directs management and union employees in after-hours and weekend operations.
• Represents and maintains an atmosphere of trust and mutual respect.
• Recognizes issues and responds, systematically gathers information, sorts through complex issues, understand consequences of decisions, seeks input from others and makes strategic decisions.
• Develops cohesive long term strategic plan to progress Field Operations departments in order to ensure alignment with corporate initiatives and goals.
• Supervise, manage and develop foremen, supervisors and administrators to further their skills, efficiency, performance and judgment.
• All other duties as assigned.

• Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality
• Ability to lead by example in support of the company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and
• Ability to lead, mentor and develop employees
• Recognize…