Teller - St. Joseph, MO; Edmond

Overview

Position: Teller
Location: St. Joseph, MO (Edmond)
Status: FT Hourly

Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team. With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.

Equity Bank offers volunteer opportunities aligned with company initiatives and core values.

• Accurately Perform Financial Transactions and Functions, including deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.
• Balance transactions and cash daily.
• Approve transactions for other employees within your assigned approval authority limit, if applicable.
• Assist in management of bank cash levels as delegated by a manager or supervisor.
• Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
• Adhere to operating procedures and protocols.
• Build client relationships and conduct professional client conversations to build trust and credibility.
• Discover key life events happening with clients to ensure bank products and services meet financial needs.
• Promote bank products and services within and outside the branch; proactively refer to bank partners for additional revenue.
• Deliver a consistently superior client experience; create a welcoming, engaging, professional environment.
• Respond to routine client inquiries and requests.
• Demonstrate compliance with applicable laws and regulations, including Bank Secrecy Act, Anti-Money Laundering, information security, and suspicious activity reporting requirements.
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes.
• Actively work with clients to understand their normal account activity.
• Complete periodic compliance training and maintain regular and reliable attendance.
• Perform other duties as assigned or required.

• High School diploma or equivalent
• Cash handling experience preferred
• Customer service experience
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows-based systems
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Ability to work effectively in a team
• Aptitude for math

• Health, Dental & Vision Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan w/ Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

What’s in it for you? Equity Bank offers competitive compensation and benefits, supports personal and professional growth, and seeks motivated individuals who are passionate about serving others and working as part of a team.

Equity Bank is an equal opportunity employer and will not make employment decisions based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.