Quick Lane Service Advisor- Anderson Auto Group

Overview

Anderson of St. Joseph seeks a full-time Quick Lane Service Advisor to add to our team of customer-centric professionals. If you're a team player with a growth mindset, who takes pride in your work and thinks of the automotive industry as more than a job, we want to hear from you! We’re a family-owned business rooted in Nebraska, and established in St.

Joseph, MO for over 25 years. Anderson Auto Group consists of eight retail locations in Nebraska and Missouri.

• Paid time off, Monday-Friday schedule
• Professional Development and Continued Education
• Employee Appreciation Events
• 401k match
• Medical, Dental, Vision, Life and Disability insurance coverage available
• Employee Discounts on Vehicles, Service and Parts

• Promptly greet customers
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance based on age, mileage and vehicle history
• Prepare a complete and accurate cost estimate for labor and parts
• Establish follow-up time
• Monitor progress of each vehicle's repair order and frequently update customers
• Verify final invoices reconcile with work performed on repair orders
• Explain all completed work and charges to customers

• Proven record of achieving exceptional Customer Satisfaction
• Previous experience as a Service Advisor is a plus
• Above-average energy level, positive attitude
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Able to stand for extended periods of time
• Hours:
  
  Monday-Friday, 7:00am-5:30pm

As part of our application process, all applicants will be required to pass a pre-employment drug screen and background check. Applicants must be at least 18 years of age and be authorized to work in the U.S. A valid driver’s license is also required. Anderson Auto Group is EEOC compliant.