Deputy Public Administrator III Casework

Job Summary

Performs a variety of tasks to support and maintain the Public Administrator’s office and the clients it serves.

• Responsible for all assigned clients
• Prepares inventories, probate petitions and orders, as necessary for assigned clients
• Completes Medicaid/Medicare applications or requests the information in a timely manner
• Reads and handles all mail for assigned clients
• Reads, approves and signs all treatment plans and admission packets for assigned clients – all leases and contracts to be reviewed by PA
• Completes in timely manner Social Security and VA requests for assigned clients
• Responds to placement, medical, and clinical issues for assigned clients
• Initiates and tracks referrals for assigned clients
• Participates in care plan meetings representing PA for assigned clients
• Rotates on-call schedule duties; carries and answers emergency phone on 24-hour basis
• Save/Print Orders from Probate Court, as necessary
• Scan documents and file in ward/protectee files

• Operate office equipment, including but not limited to: copy machine, computer, phone, 10-key
• Perform all other duties as assigned by the CDPA/PA

High School diploma required. At least three years of increasingly responsible related experience; or Any equivalent combination of related education and experience, preferred.

• Ability to speak and hear well in person as well as on phone
• Ability to see in order to enter documentation, read files and respond to questions in a timely manner
• Must achieve high client satisfaction and relationships, with ongoing administration processes
• Must protect a high level of confidential client information, including personal medical and financial records
• Ability to exercise judgement, decisiveness and creativity in situations involving a variety of pre-defined duties subject to frequent change
• Ability to recognize and identify degrees of similarities or differences between characteristics of forms associate with job‑related objects, materials and tasks
• Ability to work under pressure, managing a complex and high workload while simultaneously changing direction based on business priorities
• Knowledge of eligibility guidelines of benefits for individuals with disability
• Able to work independently and as part of a team
• Knowledge of standard office practices, record keeping, office equipment and computer software, including proficiency in Microsoft Office programs
• Ability to perform a variety of tasks with a high degree of detail and accuracy
• Excellent communication, written and listening skills
  
  Strong attention to detail and organization skills