Digital Workforce Transformation - UKG Pro Workforce Management Manager

Digital Workforce Transformation - UKG Pro Workforce Management Manager

Join to apply for the Digital Workforce Transformation - UKG Pro Workforce Management Manager role at EY
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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY’s people in more than 150 countries are committed to operating with integrity, quality, and professionalism in the provision of technology transformation advisory services. We strive to help all our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development.

Our People Consulting professionals assist our clients in successfully and sustaining people, process and/or technology change. This may include the HR technology assessments, process design & transformation, vendor assessment & selection, defining target operating models, assessing HCM and WFM implementation readiness, solution implementation and post-implementation optimization.

We are looking for Managers to join our rapidly growing Digital Workforce Transformation practice, with focus on UKG Pro Workforce Management (formerly Workforce Dimensions).

• A related bachelor's degree
• Approximately 5-7+ years consulting experience
• 4 - 7 years UKG Pro WFM project implementation experience in healthcare, manufacturing, or equally complex sectors
• UKG Timekeeping, Advanced Scheduling, or Integration Certification are ideal
• Experience working with clients on solution gap opportunity analysis/recommendations, providing solution oversight and advisory
• Experience supporting or leading business process design, enhancements
• Experience participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment
• An understanding of the end-to-end implementation life cycle
• Demonstrated experience in project management, leading a team through complex implementations
• Ability to work through a problem with limited information. Demonstrates an approach to take a problem or situation to the next steps
• Flexibility and ability to travel - on short notice if needed to meet client needs; travel is estimated at 30%

• Demonstrate a thorough understanding of complex HR technology and UKG Pro WFM implementation concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected time frames. Monitor progress, manage risk, and confirm key stakeholders are kept informed about progress and expected outcomes
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment
• Demonstrate high levels of UKG Pro WFM technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in advisory services capabilities and industry knowledge
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs

• Strong work ethic
• Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc.
• Problem solving…