Box Office; One

The Box Office Associate is a helpful, detail-oriented individual – they are responsible for selling tickets using our digital ticketing system, handling cash and credit card sales and balancing deposits at the end of each shift. Responsibilities include, but are not limited to:

• Learning and operating a ticketing POS system (Spektrix)
• Booking tickets & subscriptions, processing donations, at the box office and by phone
• Selling tickets at the door, and distributing will-call tickets
• Assist with incoming and outgoing customer service calls
• Answering patron inquiries at the box office – accessibility, seating, memberships, etc.

Qualifications:

• Intermediate computer skills, experience with ticketing systems is a plus
• Ability to listen to concerns and resolve problems creatively
• Self-motivated, capable of independent reasoning and troubleshooting
• Excellent verbal and written communication skills
• Ability to work in an organized, efficient manner – attention to detail is a must
• Ability to maintain a high level of poise and professionalism in all circumstances