Cashier, Retail

Overview

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized.

• Process Checkout and/or Return transactions and monitor the Self-Checkout area.
• Proactively seek product knowledge to assist customers and identify selling opportunities.
• Adhere to policies and procedures to minimize shrink.
• A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide first level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates by participating in the training of new Cashiers and utilizing available tools to coach and develop others.

• Preferred qualification for a Head Cashier is 1+ years of Cashier experience.