Quality Assurance Auditor Level III

Overview

About Sky West

Sky West is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we’re known for our reliability, service and our professional employees who operate more than 2,100 flights each day throughout North America. We have been esteemed as one of “America’s Best Employers” by Forbes and are known for an industry-leading workforce, an exceptional leadership team and our continued solid operational and economic performance.

Sky West employees enjoy a distinctive and unmatched culture of teamwork, respect, quality and professionalism, along with world-class benefits like 401(k) match, Performance Rewards, health care, retirement and discounted travel worldwide.

• Is responsible to the Lead Quality Assurance Auditor
• Completes Continuing Analysis Surveillance System (CASS) Audits that include, but are not limited to:
• • Internal Audits (within the Sky West Maintenance Department)
  • External Audits (Repair and Overhaul Vendors, On Call Maintenance Providers, Fuel Providers, etc.)
  • Special Audits (pertaining to concerns identified through trends, alerts, and internal or external issues)
  • Allocated Audits for the C.A.S.E. Organization
• Inputs audit data into the Quality Management Software (RizePoint) and the C.A.S.E. Database
• Updates the C.A.S.E. Register regarding allocated audits
• Assists the Manager of Quality Assurance/CASS in administering the Continuing Analysis and Surveillance System
• Schedules time and travel to accomplish all assignments
• Corresponds with auditee
• Follows up with auditee on overdue responses
• Additional Duties-Responsibilities as identified in Sky West Airlines General Maintenance Manual (GMM) Sections, Standard Operating Procedures (SOPs), and other Sky West Airlines Manuals
• Performs additional duties as assigned by the Lead Quality Assurance Auditor, Supervisor of Quality Assurance, and the Manager of Quality Assurance/CASS

Minimum Qualifications

• Proficient in the following skills:
• • Technical Writing
  • Communication (oral and written)
  • Computer Literacy
  • • Quality Management Software
    • PDF Editing Applications
    • Microsoft Office including:
    • Word Processing (at least 40 wpm)
    • Excel Spreadsheets
    • Outlook
    • Teams

• Relevant experience with:
• • Performing auditing techniques
  • Quality Manuals, Operations Specifications (Ops Specs), and applicable Code of Federal Regulations (CFRs)
  • Systems Analysis, Risk Assessment/Management, and Root Cause Analysis (RCA)
  • Human Factors behavior and training

• Language fluency in both English and Spanish
• Level III 1A Authorization under procedures of the Coordinating Agency of Supplier Evaluation (C.A.S.E.) Organization
• 2+ years of experience auditing Repair and Overhaul Vendors, Aircraft Maintenance Providers, and/or Aircraft Fuel Vendors

• Must be able to perform all physical requirements and essential job functions of the job with or without a reasonable accommodation
• Must be willing and able to travel for audit performance an average of 2-4 days every week
• This is a Department of Transportation safety sensitive position