Branch Manager

Join to apply for the Branch Manager role at The Parts Authority

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority has more than 300 locations across the United States, serving customers in 27 states. The company grew through organic initiatives and acquisitions, maintaining a catalog of over 3 million parts covering more than 125 million applications.

Collaborating with a professional, self‑motivated team, we are expanding rapidly and looking for an experienced Branch Manager to lead one of our locations.

• Work with existing and new customers to generate revenue opportunities for the store and execute plans to capitalize on those opportunities.
• Handle COD accounts.
• Log lost sales.
• Review and report on sales numbers.
• Manage invoices.
• Review credits.
• Work with salespeople to visit customers.
• Ensure timely delivery of customer orders.
• Follow up with customers who have not called.
• Deal with customers in a professional and courteous manner.

• Manage and lead a store team to consistently deliver high levels of customer service and business results.
• Handle payroll and account for hours worked and deliveries.
• Hold department and all‑store meetings and solicit feedback from team members.
• Train front‑counter staff on phone procedures and provide ongoing training.
• Provide valuable and actionable feedback during review periods and ongoing performance discussions.
• Manage employee lateness, absenteeism, performance issues, policy violations and other coaching or corrective actions in accordance with company practices.
• Take a proactive approach to team member satisfaction.

• Oversee building maintenance and maintain location cleanliness, store security, and a safe working environment.
• Demonstrate a positive, helpful attitude and maintain professional conduct and appearance at all times.
• Keep management informed of competition and share best practices in weekly reports.
• Maintain communications with the General Manager and assign team members to continually improve location service levels, productivity, and profitability.
• Perform additional duties as assigned.
• Promote workplace safety and secure and transfer cash or other assets.

• Ability to lift, push and pull up to 50 pounds.
• Valid driver’s license preferred.
• Experience in retail sales or a similar supervisory role preferred.

• Medical Coverage
• Pharmacy Coverage
• Dental Coverage
• Vision Coverage
• Basic Life and AD&D
• Short‑Term Disability Coverage
• Voluntary Short‑Term Disability Coverage
• Voluntary Long‑Term Disability Coverage
• Flexible Spending Account
• Commuter Expense Reimbursement Account
• Health Savings Account
• Health Reimbursement Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Insurance
• Legal Plan Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Holidays, Sick and Vacation
• Profit Sharing/401(k) Plan
• Employee Discounts on Merchandise

USD $50,000.00 / yr.

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non‑job‑related medical condition or handicap, or any other legally protected status. We also consider qualified applicants with criminal histories in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance.