Business Systems Analyst

Company Description

Box House addresses the nationwide affordable housing crisis by providing innovative solutions through its intelligently designed homes. These homes unfold on-site and are ideal for a variety of applications such as residential developments, RV parks, accessory dwelling units (ADUs), or income-generating rentals. Box House ensures rapid delivery of comfortable and stylish living spaces that communities urgently need. Our commitment is to create sustainable, efficient, and affordable housing options.

We are seeking a highly organized and systems-oriented Business Systems Analyst to support, optimize, and scale our core business platforms. This role sits at the intersection of business operations and technology and will play a critical role in ensuring our systems are well-administered, well documented, and aligned with evolving business needs.

The ideal candidate is comfortable working hands‑on in systems, administering various software platforms, translating business requirements into functional solutions, and driving projects forward from concept through adoption.

• Perform day-to-day administrative functions across all supported platforms (e.g., CRM, ERP, HRIS, project management, analytics, operations systems).
• Manage user access, permissions, configurations, workflows, and system documentation.
• Lead the evaluation, implementation, and rollout of new software solutions as business needs evolve.
• Coordinate vendors, internal stakeholders, and technical partners during implementations.
• Translate business needs into functional specifications, process maps, and development backlogs.
• Function as project manager for custom development initiatives (internal and third-party).
• Manage project timelines, milestones, testing cycles, documentation, and stakeholder communication.
• Research, evaluate, and recommend software solutions that support scalability, automation, and performance.

• 3+ years of experience as a Business Analyst, Systems Analyst, Operations Analyst, Data Analyst, or in a similar role.
• Demonstrated experience administering business platforms such as CRM, ERP, project management, or analytics tools.
• Strong background in requirements gathering, workflow documentation, and cross-functional collaboration.
• Experience managing software implementations or internal technology projects.
• High level of comfort working in systems, data, and process design.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to effectively collaborate with both technical and non-technical teams.