Sessional Lecturer, INF- Service Design

Sessional Lecturer – INF
2224H (Service Design)

University of Toronto, Faculty of Information – Summer Term 2026, Session F (May–June).

This course (INF
2224H — Service Design) examines the methods and theories of Service Design. Students will apply service design methods such as touchpoint mapping, service blueprinting, storyboarding, ethnomethodological service enactments, and video prototyping. The course examines the underlying theories of service design and the enablers and drawbacks of applying service design within a variety of organizational contexts.

The course will emphasize studio‑based learning and discussions of strategies for understanding and responding to the needs of service‑based organizations. Each student will examine and demonstrate the applications of service design within a chosen organization. Throughout the course, students will also work on a major group design project. An emphasis will be placed on applied learning projects, in which students partner with service‑based organizations to complete their course project.

Additional mentors and speakers will round‑out the educational experience so that students appreciate the breadth of applications and opportunities to apply this growing discipline.

• Estimated enrollment: 35
• TA support: none anticipated; if enrollment reaches 36 or greater, 75 hours of TA support may be allocated.
• Class schedule: to be determined; instructors must be located in close proximity to the University premises.
• Sessional dates of appointment:
  May 1, 2026 – June 31, 2026

• Sessional Lecturer I: $10,696
• Sessional Lecturer I Long Term: $11,445
• Sessional Lecturer II: $11,445
• Sessional Lecturer II Long Term: $11,713
• Sessional Lecturer III: $11,713
• Sessional Lecturer III Long Term: $11,986

Rates specified in the collective agreement prevail over those listed here, if they differ.

Preferably candidates will have a completed, or nearly completed, PhD degree in an area related to the course or a Master’s degree plus extensive professional experience in an area related to the course. Teaching experience is preferred.

• Preparing course materials
• Delivering course content (seminars, lectures, and labs)
• Developing and administering course assignments, tests, and exams
• Grading
• Holding regular office hours

March 2, 2026

Applicants must submit a CV and a completed CUPE 3902 Unit 3 application form in one PDF file to the attendance of Nafiseh Yazdian, Administrative Coordinator, Faculty of Information, 140 St. George Street, University of Toronto. Email: s

This job is posted in accordance with the CUPE 3902 Unit 3 Collective Agreement. Preference in hiring is given to qualified individuals advanced to the rank of Sessional Lecturer II and Sessional Lecturer III in accordance with Article 14:12.

The University of Toronto embraces diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see (Use the "Apply for this Job" box below)..

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact