Crew Scheduler, Customer Service​/HelpDesk

Overview

St. George, Utah — Flight Operations. Job . Compensation begins at $16.50 per hour with the ability to increase to $19.00 after 6 months of training.

Looking for a fast-paced job with great benefits? As a Crew Scheduler you will work in a fast-paced environment full of variety that also requires critical thinking and multi-tasking skills. The result is a rewarding opportunity to learn many different facets of the Sky West operation.

• As a Crew Scheduler, you will perform various technical crew scheduling functions and activities.
• Provide scheduling support to Pilots and Flight Attendants
• Utilize multiple computer programs simultaneously with heavy phone call and chat volume
• Monitor/ensure compliance with crew member legalities
• Make calls to crew members notifying them of schedule changes
• Communicate and problem solve with other departments to provide an efficient operation

• Four 10-hour shifts (3 consecutive days off)
• Shift trade flexibility
• Paid training will teach you everything you need to know to succeed on the job
• Great team atmosphere
• Rewarding work
• Numerous growth opportunities
• $16.50 per hour training wage, increasing to $19.00/hour after passing classroom and on-desk training (approximately 7 months)

Sky West employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:

• 401(k) match
• Performance Rewards and Profit Sharing
• Health care (medical, dental, and vision)
• Discounted and standby travel privileges worldwide for you and your family with all four of our major partners (Delta Air Lines, American Airlines, Alaska Airlines, United Airlines)

Sky West Crew Schedulers come from a wide range of backgrounds, education, interests, and experience. We are looking for individuals with an interest in the airline industry who have the following traits

• Strong verbal and written communication skills
• Exceptional customer service skills
• Desktop PC/Computer experience required
• Ability to multi-task and prioritize in a changing and fast-paced environment
• Able to work independently and as part of a team
• Bring a passion and ability to find solutions
• Outstanding listening and critical thinking skills
• People oriented with a positive and cooperative attitude
• Must be able to work a flexible schedule (weekends, holidays, early mornings, afternoons, and graveyard shifts)
• A desire to learn and a commitment to professional development
• Demonstrated stable work history with reliable attendance
• Provide a one-year commitment to the position
• Call center or related experience a plus
• Be legally authorized to work in the United States without sponsorship

• We are hiring for a class date of March 2nd, 2026
• Sitting at a computer for extended periods of time
• This job is not remote. Candidates must reside near or relocate to St. George, UT by the start of class.
• This is not a Department of Transportation Safety Sensitive position.